Pacific Advantage International - Your Strategic Resource in Asia Pacific
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Regional Technical Support

Pacific Advantage is capable of providing technical support in your key locations and/or for the entire region. One of the most important success factors in the launch of any new technology company is their ability to provide competent in-region technical support. Many local partners often cannot or will not call overseas for technical support - thus leading to unnecessary delays in problem resolution. These reasons include time zone differences, language barriers, overseas calling costs and other factors making in-region technical support a strategic advantage for your company. We can offer a low cost alternative for your company to provide this very important regional and local language support. If dedicated support is desired, we can hire the support staff , train them in your head office and then deploy these resources to supporting your partners and end users in the region. Your company can be assigned its own telephone support "hotline" and thus you can create your own support image in the region. The markets to enter, staff requirements and other aspects of this service are all considerations that we cover in our proposal process.